FREQUENTLY ASKED QUESTIONS
Yes. You will receive the same products that you see in the pictures and videos. Our aim is to provide the highest quality products to our customers and their beloved pets.
You will be able to view your sales receipt at “My Account” under the “Orders” section.
Yes. We are always working with our suppliers when it comes to restocking issues or out of stock inventory. In some instances, a product could be discontinued, so we will not be able to restock that particular product until we locate another supplier.
We are primarily focused on the US market; however, we are able to ship orders all over the world. We are always working with our suppliers to keep shipping costs low (when and where “Free Shipping” is not available) and seeking out high quality products for our customers.